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The Fuller Jones Institute provides one-on-one BBPE instruction and mentoring, application and consultation to Public Sector, Non-Profit and Charitable organizations.
“THE PURSUIT OF EXCELLENCE IN THE PUBLIC INTEREST”
Dedicated to assisting public sector, non-profit, and charitable organizations master the three essential elements of organizational excellence through the application of a radically simple and practical system - Behavior-Based Performance Excellence (BBPE®)
“THE WORLD IS CHANGED ONE MIND AT A TIME THROUGH THE PURSUIT OF EXCELLENCE”
Dedicated to assisting motivated individuals master the three essential elements of organizational excellence through the application of a radically simple and practical system - BEHAVIOR-BASED PERFORMANCE EXCELLENCE
Why 'Behavior-Based Performance Excellence'?
You are a respected leader in the public sector, non-profit, or charitable organization. Daily you confront the 'public sector demand/resource paradox' - ever increasing demands on your organization's services, ever tightening requirements on your organization's resources.
'The public sector paradox' has become for you and your organization 'the public sector vise' - find a way, you are continuously reminded, to serve more better for less faster.
Yet, through it all you remain committed to a vision of seeing your organization reach its full potential. Despite all the odds, you have remained true to the pursuit of individual, work team, and organizational excellence. Just solving yesterday’s dilemma or today’s new problem is not enough for you. Your objective remains for your organization to become its very best and, in doing so, best serve the public interest.
We at the Fuller Jones Institute are also experienced managers who have faced that same daunting demand/resource paradox many times over and share your passion for the pursuit of excellence in the public interest.
We are also the developers of a radically simple solution: Behavior-Based Performance Excellence (BBPE®). BBPE is a readily understandable and rapidly deployable three-element system designed to specifically address ‘the public sector demand/resource paradox’ and promote on-going success in the pursuit of individual, work team, and organizational excellence.
Now is the time for you and your organization to take on the ‘public sector vise’ in an extraordinary new way - with a Twenty-first Century skill kit hailed by invigorated public and private sector practitioners as an exceptional approach for addressing the real needs of organizations large and small, labor and capital intensive.
Invest eight hours and we will change the way you and your organization see and solve demand/resource problems. Invest 24 hours and we will change the way you and your organization think and act for a lifetime. OUTLINE OF STANDARD ENGAGEMENT.
What is 'Behavior-Based Performance Excellence'?
There is a formula for excellence at the individual, work team, and organizational levels and we have all seen it in practice many times. The attainment of excellence, in any pursuit, requires a mastery of the fundamentals, the ability to consistently execute at the highest level of performance, and a clear understanding of - and commitment to - the context in which one operates.
We at the Fuller Jones Institute refer to these three essential elements of organizational excellence as PROCESS DESIGN & IMPROVEMENT, PROCESS MANAGEMENT, and LINE OF SIGHT. And our radically simple approach to ensuring success in each of these three vital areas we call BEHAVIOR-BASED PERFORMANCE EXCELLENCE (BBPE).
We at the Fuller Jones Institute have spent years studying and participating in the pursuit of excellence at world class organizations. In the process we have identified the key ingredients that work time and again to ensure performance excellence for organizations large and small, labor and capital intensive.
In turn, you and your organization need now spend only hours to learn and apply the fine points of the formula. There are no tricks – just powerful insights derived by careful study and critical lessons gleaned through years of practice.
We at the Fuller Jones Institute recognize and appreciate the extraordinary contributions that public sector, non-profit, and charitable organizations make every day. We also believe, that by helping public sector, non-profit, and charitable organizations better understand and efficiently implement the best available practices together we can do even more.
Take a moment and read about how we at the Fuller Jones Institute believe in approaching each of the three essential elements of organizational, work team, and individual excellence.
PROCESS DESIGN AND IMPROVEMENT
The key to sustainable organizational excellence is empowering each individual contributor and work team to efficiently and effectively carry out their essential work activities. We at the Fuller Jones Institute have spent our careers studying the ‘inner workings of processes’ and the various methods to rapidly identify, prioritize, and address process issues. Along the way we’ve learned the means to successfully imbed continuous improvement into operations.
We start by understanding and collectively tackling your organization’s most immediate needs. Using the radically simple process improvement methods that Fuller, Jones & Associates formulated and have used with great success, together we will permanently change your organization’s problem solving perspective.
Once your team begins to absorb the dynamics of process design and improvement we will work together to start developing a PROCESS FAMILY TREE which will provide you a clear picture of the relationship and value of your organization’s ‘as is state processes.’ This process map will create the basis for a host of immediate, mid-term, and long-term benefits which we will describe in-depth during our initial interactions.
PROCESS MANAGEMENT
If our objective is to assist you and your organization achieve ‘organizational excellence,’ a reasonable first question is ‘what constitutes organizational excellence?’ At the Fuller Jones Institute we have drawn upon internationally recognized performance criteria, then studied their application across a broad spectrum, to develop a comprehensive, robust framework for assessing organizational performance and systematically pursuing organizational excellence.
Using this framework ensures that all of the essential characteristics and behaviors of superior organizations are brought to the table. As part of our initial interactions we will discuss these characteristics and behaviors in detail and then collectively tailor the criteria to meet the specific needs of your organization.
Once this task is completed, we at the Fuller Jones Institute draw upon your organization’s existing documentation (e.g., annual reports, policies & procedures, etc.) to prepare an ‘as is state profile’ of your organization. Your organization’s custom profile will create the basis for a host of immediate, mid-term, and long-term benefits including the development of enhanced organization-specific metrics.
LINE OF SIGHT
It has been described as ‘the missing ingredient’ by more than one organization that has failed to achieve excellence. The achievement of ‘an alignment of purpose’ among an organization’s numerous contributors and stakeholders does not come by chance. There is as much an art and science to achieving ‘a shared vision, shared commitment, shared effort, and shared outcome’ as there is to the formulation of an organization-specific Process Management and Process Design & Improvement program.
We at the Fuller Jones Institute have come to fully appreciate how essential this particular ingredient is to the pursuit of organizational excellence and, in turn, have studied the most successful strategies and techniques of the organization’s that have mastered ‘Line of Sight.’
During the course of our initial interactions we will share with you the ready means to establish for each employee, work team, supplier, and stakeholder ‘a clear connection’ with your organization’s strategic objectives. An important product of our collective efforts will be an ‘organization-specific strength of relationship analysis’ that will create the basis for a host of immediate, mid-term, and long-term benefits.
Invest eight hours and we will change the way you and your organization see and solve demand/resource problems. Invest 24 hours and will change the way you and your organization think and act for a lifetime. OUTLINE OF STANDARD ENGAGEMENT.
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| FULLER, JONES & ASSOCIATES | FULLER JONES INSTITUTE | FULLER JONES FOUNDATION | © Copyright 2004. All rights reserved. The Fuller Jones Organization. |
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